There was a little confusion over the services since the online chatting assistant said I could come in for a free consultation, so that is what I thought I was doing, but I was scheduled for a test and cleaning, because I might have needed that. After talking with Dr. Mallory everything was clearly explained and I was able to get the services I needed and not the ones I didn't need. I appreciate all the help and patient explanations to check my hearing. Thank you!
Professionalism at its best. Dr. Mallory Schroeder and her staff goes above and beyond with their service. Overall excellent experience.
Staff at the office was great. I had so much fun with the hearing test and the doctor explained everything so I could understand what they were doing. What my hearing issues were and we went over hearing aids it was great.
Intake was easy, appt on time, Dr Julia was professional, informative, caring and explained everything well, thank you!”
Great provider and office.
Dr. Kim has done an excellent job testing me and programming my Oticon hearing aids, which I've had for over a year now. They're a little pricey but I don't know how I'd do without them. I'm happy I chose Oro Valley Audiology!
The audiologist I met with at Oro Valley Audiology was Dr. Julia Gajewski and she was great. She examined my ears, removed wax from one, tested my ear drums, and gave me a very comprehensive hearing test. Following that, Dr. Gajewski sat down with me and reviewed the results. She answered all my questions. Her knowledge is incredible and I have a lot of confidence in her recommendations. She is excellent with patients and Oro Valley Audiology has my highest recommendation.Robert C Brouillette
Super practice that I'm happy to be part of as a client!
I have been a patient at Oro Valley Audiology for about 3 years and have receive excellent personal care in addressing my hearing issues. The audiologists are very professional and answer my questions about my hearing with easy to understand responses. The front office staff is also very professional; they attend promptly to my hearing aid supply needs. I recommend this practice without hesitation.
I knew I needed a new hearing test and probably new hearing aids, but being evaluated by Dr. Julia Gajewski was a real pleasure. The office is clean and orderly, the staff is pleasant and helpful, and the doctor was very knowledgeable and thorough.The hearing aids they recommended and demoed for me will change my life for the better. I am one happy client. I highly recommend this office.
A very thorough evaluation with technological enhancements. Timely and appropriate..
Dr. Gajewski was outstanding! She listened to my issues, adjusted my hearing devices and what an amazing improvement. I highly recommend her and Oro Valley Audiology.
First, it is very professional . The time I spent with Dr. Kim was very rewarding she gave me hearing test that went very smoothly . She explained actually how it was going to go and afterwards she explained how it went. I would recommend Oro Valley to anybody who need a hearing evaluation . 5 stars.
Excellent service by competent professionals. Quick in-office cleaning and minor repairs and fast turnaround for hearing aids sent back to the manufacturer for more serious issues.
Friendly, Professional, Reasonable pricing.
Very thorough exam by a friendly staffer. I am sorry I don't remember her name. She took plenty of time to explain results and options to me.
Myself and my husband's appointment together was very comfortable and professional from beginning to end. We will highly recommend Oro Valley Audiology to others.The Walkers
Love Oro Valley Audiology. Their staff is professional, friendly, effective and very helpful. Darcy and Dr. Copeland are fantastic.It's also great reading about their overseas charitable work helping those with hearing issues.
I would like to thank your for your professional and knowledgeable service today and I am totally happy with the help I received. Your commitment to your patients was apparent from the very start. I think future patients will appreciate the professional and friendly atmosphere at your clinic.Thank you again, Paul
The service was very prompt and pleasant. Questions were anwered clearly .
Very professional, friendly and helpful staff!
A very competent audiologist informed me what would occur before going ahead with the tests. She thoroughly explained the results of my test and what options I had. I would return to Oro Valley Audiology again for testing.
Dr. Copeland at Oro Valley Audiology was kind and very informative in explaining both procedures and results! The office staff was patient and clear with information on making the appointment.
“Couldn't be better. Dr Kim was very good to work with, all my questions were answered, and I feel very confident in her assessment of my situation.”
Dr. covered every area of my hearing concerns in detail to my satisfaction
Excellent, thorough, evaluation and analysis performed by Dr Julia and courteous office staff. Highly recommend
friendly staff, excellent audiologists. Will come again. Great prices on batteries and other hearing aid supplies
Dr Julia was excellent. She persevered over some clogged ear canals, then conducted baseline hearing test. All is well now. Very competent and personable. Appointment was reasonably soon, and the office ran on schedule. All paper work handled online prior to presenting.
I chose Oro Valley Audiology from the net because of it's proximity to my home. After visiting Dr. Gajewski and her staff I was pleasantly impressed with their professionalism and response to Covid 19.I will recommend this business to my friends.12/25/2020: Having completed my initial relationship with OVA it is time for a follow up review. My opinion has not changed. Dr. Gajewski was professional, efficient and presented me with the best hearing aids that I have had in the 27 years I have needed them. This experience is very much appreciated and contributed to my happy holidays.
I have been going to this office for over 20 years. I wouldn't trust anyone else with my hearing.
Great service. They came out to get me in a timely manner and stuck with me until I was finished. This was a good experience.
I always have received professional and friendly care with hearing tests and other help I might need regarding my hearing aids. Holiday cookies are the best! I would highly recommend Oro Audiology!! .
My appointment was on time. OVA practices proper Covid procedures. Dr. Gajewski is very pleasant and professional. She is a great communicator and I left with a confident understanding of my test results and needs. I recommend the practice to all.
I'm back at Oro Valley Audiology after a few years at an ENT and I have found them every bit as processional as the ENT. I think I receive more personal service at Oro Valley Audiology than at the larger company and my new hearing aids are great. Dr. Julia is my audiologist and is very competent.
I was more than pleased with my visit. I was elated. I had been hearing less and less, and Dr. Dunn worked with my hearing aids, speakers, and ear pieces until I experienced a quantum improvement in my hearing experience.
I love my new hearing aids. The testing, the fitting, the service, all were excellent. I am now hearing things I have not heard in years, birds singing, my friends, music. Highly recommended.
Professional; Efficient; Friendly; Organized
I've had several hearing tests over the years. I feel this was the most complete test I have ever had. The audiologist was easy to work with and explained each test prior to proceeding with it. She gave a very complete overview of my current hearing issues at the end of the session.
Dr. Gajewski spent a lot of time, listening to my concerns, and educating me about hearing loss and hearing aids, to help me make the best decision. She even followed up, personally calling and emailing me.
My experience on my last visit to Oro Valley Audiology was excellent. The Doctors and Staff are courteous, dedicated and professional. I drive 120 miles to see them and on this visit I arrived at their office early, rather than have me wait they rearranged their schedule so they could get me right in. I would recommend the Doctors/Practice to any one who needs assistance with their hearing.Thanks again,Hugh Case
When I arrived at Oro Valley Audiology, I was told that the power had Just gone out. Having driven from the far east side of Tucson, I was thinking I would need to go home and come back another day. However, the creative staff said they could try to do an abbreviated test. We sat in a room where a window provided light. Dr. Kim used an iPad to conduct the test which she recorded manually on a piece of paper. It worked! and I was able to see the results. She then talked with me about a rechargeable hearing aid about which I had inquired. It was a very good appointment and while the power came on just as I was ready to leave, the server was not as quick to reboot. I made an appointment to return and have a hearing aid fitted for me to try. I was impressed with the service provided under such abnormal conditions!
“I have been very happy with the my audiologist, Carly, and very pleased with all she has done for me and my first experience with hearing problems and the use of hearing aids. I would recommend her and Oro Valley Audiology to anyone needing hearing support.My only disappointment is with the product (Oticon) that I purchased and the unwillingness of Oticon to stand behind a product that has a problem and their only response is to stonewall their customers. I will tell anyone that asks for my opinion to try any other hearing aid for their purchase.”
Customer Feedbackfor Oro Valley Audiology,2542 E Vistoso Commerce Loop, Oro Valley, AZ 8575575900Feedback provided on: 10/06/20Michael Burnhammikeburnham1@gmail.comNPS Rating10out of 10Stars Rating5 out of 5Feedback“I have gone to Oro Valley Audiology for over ten years. I have found them to be friendly and professional in their business. I trust them to provide expert assistance in addressing my hearing issues. I now have my third generation of hearing aids and am very pleased with them.Thanks,Mike Burnham
Office staff were extremely courteous and friendly. Dr. Julia Gajewski was outstanding. Very knowledgable and helpful!! She explained things in a manner that was easy to understand and she answered all of my questions in a thorough and competent manner. I have great confidence in her abilities as my primary Audiologist!!
No waiting once I arrived. Very COVID prepared and safe. All aspects of the hearing test were thoroughly explained and the results were clearly communicated.
This group is very professional, efficient, and pleasant. I bought new hearing aids from Dr Km 3 years ago and have been very pleased with the service. She and Dr Copeland are always helpful with whatever peculiar issues I have like squeakiness or echoes. Darcy in the office answers all my questions. Brittany is friendly when I come in for the free cleaning.
Very easy. Thank you
Pleasant experience. Dr. Huch was very personable and professional. She had excellent bedside manner and made the exam very comfortable for me.
Dr. Kim was excellent. She explained everything thoroughly about the procedures and went over the results of the hearing test with me in detail. I definitely recommend Oro Valley Audiology!
I have been a customer of Oro Valley Audiology for about 22 years now and have always received the best treatment and advice possible. All the doctors are very professional, friendly and up to date on all the latest audio treatment motifs. They are the real thing and I would have a hard time going to any other audiology purveyor after receiving their up to date treatment and expert advice.
I had a very pleasant appointment with the staff& Drs. being very professional and friendly. I was very happy with the way they discussed and explained my situation with my hearing problem. I am ordering 2 hearing aids.
Oro Valley Audiology has been my audiologists for as long as I have had hearing aids. Great folks and great service!!
Very Professional organization and nice facility.
Very professional, very patient, very kind! These professionals care about you!
I am an audiologist in Minnesota and many of my patients go to AZ to escape our cold weather. One of my patients needed some help and Judy and her team were so awesome and helpful. They stepped up and helped my patient and he was so happy to have received local support that was trustworthy and efficient. I highly recommend Oro Valley Audiology and Judy and her team. I will be sending more people her way when snow birding in AZ and need help! An audiologist's Audiologist. 🙂
Pleasant, competent, courteous
I was very pleased with their courtesy, helpful and professional service.
Highly professional, and patient-focused. Can't say enough good things about Oro Valley!
Fantastic audiology practice! Highly recommend!
You won't find a more knowledgeable, caring and attentive team! From the moment you walk in, you are made to feel like family. The consultation, testing and follow-up appointments are excellent and extremely thorough to ensure the best results possible! There's no doubt you are in great hands when you visit OVA!
The staff are professional and friendly. I am very happy with the service I've received. Dawn Berryman
I love Oro Valley Audiology! When my old audiologist retired, I was sure I'd never find anyone to replace him. But my new audiologist, at OVA, is even better than the old one. She is young, savvy, a great techie, and very compassionate. She understands how important my volunteer naturalist work is to me, and has made a birding program for my hearing aids! Today she even took the time to download some cicada sounds to make sure that was programmed in there too. This is a great place. Try it. You won't be disappointed.
I have had the good fortune to have found Oro Valley Audiology 9 years ago. I have had very professional and caring help regarding all aspects of my hearing problems. All members of the office are courteous and helpful. Dr. Melanie Dunne has replaced Dr. Lamfers and I find her just as professional and knowledgeable regarding Cochlear Implant mapping and associated hearing problems. I would recommend Oro Valley Audiology to anyone needing advise regarding their hearing situation and solutions. Best in Tucson.
A great place to get your hearing back !!! They go out of their way to accommodate you/
Eileen Van Dielen
We have been going here for 7 years.They always treat everyone well. If you have a question they don't mind you asking. Keep up the great work.Thank You.
I was impressed with such a complete hearing checkup I had at Oro Valley Audiology today. All of the tests were thoroughly explained in a way for me to easily understand. This was the most comprehensive hearing exam I have ever had.
William and Grace Olson
Very pleased with my experience at Oro Valley Audiology. The Hearing Aids they recommended work great! Excellent Service....
I moved to OV Audiology after some dissatisfaction elsewhere. It was a very good move. The audiologists and staff here are great--very professional and ready to accommodate. I have complete confidence in them and recommend this office highly.
Excellent communicator, listened and questioned well, answered all questions fully, extremely client oriented. An excellent audiologist.
I found Dr. Judy most helpful as I went through the process of obtaining a new pair of hearing aids. The results over the last four months have continued to be satisfying and without problems.
Dr. Judy Huch cares about her patients, her community, and he profession. From the very first interaction I knew Judy was someone I would get along with and be able to support in her endeavours.
The entire staff is always friendly and ready to help with any problem.
Judy Huch is awesome. Very personable and very professional. The Best!